Access to the campsite
Free access for the owners of a valid Eurocks festival ticket and in possession of proper camping gear.
3 D Secure Credit card, encrypted data,…
Online customer service
To answer your questions before the festival
Payment in 3 installments, free of charge
Valid until the 31st January 2018, on the 4-day pass
Reselling tickets is illegal.
Act n° 2012-348 of the 12th March 2012 protects visitors against the reselling of tickets by any society or physical entity unauthorized by the event producer. In accordance with this law (Article 313-6-2 from the Penal Code), it is forbidden to resell event tickets outside the point of sale and without the express permission of the event producer. We strongly advise you to be extra careful regarding tickets on reselling websites or from classifieds. These could be fake and you would be denied access to the festival.
Do not buy your tickets on viagogo.fr or any other unofficial sales platform.
The Eurockéennes wish to alert festival-goers that the website viagogo.fr and other non-official sales platforms are not allowed to market tickets for the festival. The festival offers no guarantee on the tickets that a spectator could acquire on this platform. For any question, you can contact us at firstname.lastname@example.org
Magasin Fnac – Carrefour – Géant – U – Intermarché
www.fnac.com and with “La Billetterie” application
0 892 683 622 (0,34€/min)
Magasins Cora, Leclerc, Auchan, Cultura
0 892 390 100
Tabac-Presse Bi-média, O’CD
0 892 700 840 (0,34€/min)
Commande comités d’entreprise
Tél : 03 84 36 63 63 et email@example.com
La Praille Genève
Kiosque ONU, Office du tourisme de Genève, et fnac.ch
www.fnac.be – 0 900 006 (0,50€/min)
You can have your ticket refunded in case of :
• Disease, accident happening to you or your relatives
• Strike action by transport services
• Severe damage to your home or your vehicle
• Theft of your ticket
• Mendatory presence to your office the day of the festival
• When a re-sit exam is called for a date that coincides with the date of the festival
• Administrative summon
• Birth of a child
• Theft of your ID documents